Refund Policy

We have a No return policy, which means you have No Return after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info.splecin@gmail.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info.splecin@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 5 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Damaged goods / Pilferage:
Please do not accept the package if there are any signs of tampering with the package or repacking. You can always reject it and we will get back the package as-is condition. Once the package is returned we will issue you a refund the amount will automatically be credited to your credit card or the original method of payment, within 7 working days. If the packaging is perfect but still after opening the package, you find any particular product missing or the product is damaged because of poor handling, do not panic. Please write to us at info.spelcin@gmail.com
 within a span of 2 days from the day of attempted delivery. We will confirm with the delivery partner and once your return is approved and received by us, either your refund will be processed, and the amount will automatically be credited to your credit card or the original method of payment, within 7 working days or the replacement will be delivered within 7-8 working days. You can request for the return within 7 days of purchase.